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Cisco Simplifies Security for Managed Service Providers, Accelerating Their Hybrid Mesh Firewall Deployments and Business Growth

Cisco Simplifies Security for Managed Service Providers, Accelerating Their Hybrid Mesh Firewall Deployments and Business Growth Cisco introduces foundational multi-customer management capabilities within Cisco Security Cloud Control, purpose-built for MSPs More RSS Feeds: https://newsroom.cisco.com/c/r/newsroom/en/us/rss-feeds.html Read original

Inbound Phone Calls just Suck

Inbound Phone Calls just Suck Source: /u/scorcora4 I’m really interested to hear what other organizations are doing to manage incoming calls from end users. We’ve got around 20 service desk technicians and a full-time dispatcher, but it feels like every call is a challenge when people are

Associated Press

Who is Zico Kolter? A Professor Leads OpenAI Safety Panel With Power to Halt Unsafe AI Releases

Who is Zico Kolter? A Professor Leads OpenAI Safety Panel With Power to Halt Unsafe AI Releases Source: Associated Press Kolter leads a panel at OpenAI that has the authority to halt the ChatGPT maker’s release of new AI systems if it finds them unsafe. The post Who is

Suparna Chawla Bhasin

Graylog 7.0 Updates Streamline Detection, Accelerate Investigations, and Improve SOC Visibility

Graylog 7.0 Updates Streamline Detection, Accelerate Investigations, and Improve SOC Visibility Source: Suparna Chawla Bhasin Graylog’s Fall 2025 release introduces explainable AI, secure MCP access, and AWS Security Data Lake integration to help SOCs detect threats faster and manage data more efficiently. Read original

Chinese APT Uses ‘Airstalk’ Malware in Supply Chain Attacks

Chinese APT Uses ‘Airstalk’ Malware in Supply Chain Attacks Source: Ionut Arghire PowerShell and .NET variants of the malware abuse AirWatch’s MDM API to establish a C&C communication channel. The post Chinese APT Uses ‘Airstalk’ Malware in Supply Chain Attacks appeared first on SecurityWeek. Read original

/u/ThrowRAthisthingisvl

What's the deal with some clients?

What's the deal with some clients? Source: /u/ThrowRAthisthingisvl This is just a rant. I did a project for a client — a fixed-fee domain and email migration. Everything went great. Now they want ongoing support, so I recommended a per-endpoint pricing model and sent over a clear agreement

/u/Feeling_Oil6336

[For Hire] SD Engineers L1/L2

[For Hire] SD Engineers L1/L2 Source: /u/Feeling_Oil6336 [For Hire] L1/L2 Support from the Philippines Hello everyone! Me and my friend are from the Philippines. We are looking for L1 or L2 support engineer opportunities. We do have experience working with clients around the globe. Mainly from

/u/reformedmspceo

Hundreds of people replied to my post about the best people not complaining — I read them all so you don’t have to.

Hundreds of people replied to my post about the best people not complaining — I read them all so you don’t have to. Source: /u/reformedmspceo Last week, I posted that “the best people don’t complain — they just quit.” That brought in comments from tech pros, managers, and owners

/u/billyboydston

Drake Star’s MSP report shows nearly half of MSPs use 10+ tools and it’s driving burnout

Drake Star’s MSP report shows nearly half of MSPs use 10+ tools and it’s driving burnout Source: /u/billyboydston I'm seeing this constantly with MSPs we talk to. The tech stack bloat is real, and it’s breaking operations. This report nails what’s happening behind

November 2025 Microsoft 365 Changes: What’s New and What’s Gone?

November 2025 Microsoft 365 Changes: What’s New and What’s Gone? Source: /u/Shan_1130 Big updates in Microsoft 365 are rolling out this November! From feature retirements to security enhancements, here’s everything admins need to know. 🌟 In Spotlight: Auto-Archiving for Exchange Online - Auto-Archiving will launch in